Mentor Match FAQs

GENERAL

What is Mentor Match?

Mentor Match is the latest addition to an expanding line-up of our services to support members’ professional development needs. It is an online tool – including a searchable database – that facilitates the establishment of mentoring relationships. It is user-driven, allowing registered Protégés to search among registered Mentors using specified criteria to find individuals whose experience and expertise match areas in which they wish to be mentored. Likewise, registered Mentors can search for and identify potential Protégés.

Is there a fee associated with using Mentor Match?

Mentor Match is a benefit of membership and is available only to members. There is no extra charge to use this resource.

How are Mentors and Protégés matched?

Members must first enroll as a MentorProtégé or both. During the enrollment process, members will select preferences for various demographics (including Mentoring Venue and Mentoring Topics) to establish their personal criteria.

It is strongly encouraged that Protégés reach out to request mentors to initiate the mentoring relationship. 

A registered Protégé will visit the “Find a Mentor” page and fill in their search criteria to search for possible Mentors. The Proetge will click the names of the potential Mentors to view their profiles. Once the Protégé has decided on a Mentor, they will click on the Mentor badge (seen below the registered Mentor's profile picture) to request that person as their Mentor. An e-mail will be sent to the Mentor alerting them that they have been requested to be a Mentor. The Mentor will be able to accept or decline the request.

A registered Mentor will visit the “Find a Protégé” page and fill in their search criteria to search for possible Protégé. The Mentor will click the names of the potential Protégé to view their profiles. Once the Mentor has decided on a Protégé, they will click on the Protégé badge (seen below the registered Protégé's profile picture) to request that person as their Protégé. An e-mail will be sent to the Protégé alerting them that they have been requested to be a Protégé. The Protégé will be able to accept or decline the request.

What does Complete, Active, Pending and Rejected mean on my member profile?

Complete is the section for completed relationships. If you click complete then you are indicating that the mentoring relationship is over. 
Active is the section for active relationships. Any current mentoring relationship that you are in should be in the active section.
Pending is the section for relationships that have not been accepted or rejected yet. If you see any potential relationships in the pending section, please take action.
The rejected section is for the relationships that either you or a potential mentor/protégé have rejected. If you rejected a relationship by mistake please go through the process again and select the correct button (either add mentor/protégé or accept)

FOR MENTORS

 

How do I become a Mentor?

If you are a member, click here to enroll as a Mentor. You will be instructed to choose your preferences for various demographics and also to complete your member profile.

Who are the Protégés?

Protégés are other members who need you to help support their careers.

Can I have more than one Protégé?

While there is no limit to the number of mentoring relationships you can establish, we recommend that you be judicious in selecting only Protégés who are most suited to learn from your expertise and experience. You can limit the number of Protégés requests you are willing to accept on the Mentoring enrollment page.

How do I find a Protégé?

Once you have enrolled as a Mentor, go the "Find a Protégé" page and select the criteria you want to use for your Protégé search. Click on the Protégé's name to view their profiles. Once you have found a good match, click on the Protégé badge (seen below the Protege's profile image) to send an email request.

How will I know if a Protégé has selected me as their Mentor?

You will receive an e-mail from the Protégés requesting you to be their Mentor. You will be prompted to accept or reject the request.

Is it okay to reject a request?

Yes, but there should be a good reason to do so. We encourage you to at least have an initial conversation to explore whether the relationship would be mutually fulfilling. If a potential Protégé has misinterpreted information in your profile, you may find him/her to be an inappropriate match. If you want to decline a request, go to the "My Mentoring Relationships" page and check the “decline” button next to the specific request.

*Please be sure to send a message with thoughtful and sensitive feedback when you decline a request.

What if I’m going to be on vacation or unavailable for a period of time?

Go to the "Mentor Enrollment" page, click the “Mentor Status” link then click on the check-box next to “Temporarily Not Participating.” Doing this will indicate that you are not accepting any Protégé requests at the moment, and your mentoring profile will not be included in a Protégé's search for a Mentor.  It is your responsibility to communicate your availability to your existing Protégés.

How do I end a mentoring relationship?

If the mentoring relationship is complete, go to the "My Mentoring Relationships" page and mark the relationship as “completed.”

If the mentoring relationship isn't working out, please kindly discuss your decision to end the relationship with your Protégé. Go to the "My Mentoring Relationships" page and mark the relationship as “completed.”

What are the expectations for participating Mentors?

We expect that you will fulfill your commitment to develop at least one mentoring relationship. We expect you to respond to initial requests from Protégés in a timely manner, and that you communicate with your Protégés as agreed upon by both you and your Protégé.

How much time will I need to invest as a Mentor?

We recommend that you and your Protégés agree on a schedule that works best for both of you. The most important thing is to discuss your mutual expectations about time and communication at the start of your relationship. Keep in mind that mentoring doesn’t necessarily require large amounts of your time. Even brief phone calls or e-mail exchanges with you can make a big difference to your Protégés. The annual meeting also offers a convenient venue for getting together with your Protégés over coffee or lunch.

What benefits do I receive from the organization if I participate as a Mentor in the program?

All Mentors are volunteers. As an active program participant, you will receive a digital badge in Exchange and ribbon to display on your conference badge at the SHAPE America National Convention & Expo identifying you as a Mentor.

Please review the Mentor Guide.


FOR PROTEGES

 

How do I become a Protégés?

If you are a member, click here to enroll as a Protégé. You will be instructed to choose your preferences for various demographics and also to complete your member profile.

Who are the Mentors?

Mentors are other members who have volunteered their time to support other members' careers.

Can I have more than one Mentor?

While there is no limit to the number of mentoring relationships you can establish, we recommend that you be judicious in selecting only Mentors who are most suited to your mentoring needs. Please keep in mind that Mentors have limited time to offer and may have other Mentoring relationships.

How do I find a Mentor?

Once you have enrolled as a Protégé, go to the "Find a Mentor" page and select the criteria you want to use for your Mentor search. Click on the Mentors' names to view their profiles. Once you have found a good match, click on the Mentor badge (seen below the Mentor's profile image) to send the Mentor an email request.

It is strongly encouraged that Protégés reach out to request mentors to initiate the mentoring relationship

What should I do if I don’t hear from the Mentor I requested?

If you don’t hear from the Mentor within one or two weeks, feel free to contact them using the contact information found on their profile page or using the send message function.

What if the Mentor isn’t the right “fit” for my needs?

Sometimes, regardless of the information provided, Mentors and Protégés don’t always "fit."  If this happens, we suggest that you discuss your decision honestly and kindly with your Mentor; thank them for their time then start a new Mentor search.

Where can I meet with my Mentor?

It is up to you and your Mentor to decide how, when and where you want to pursue your mentoring relationship. It is likely that most of your communication will occur by phone or electronically. The annual meeting offers a great opportunity to meet in person.

How long does the mentoring relationship last?

We recommend that you and your Mentor agree on a schedule that works best for both of you. The most important thing is to discuss your mutual expectations about time and communication at the start of your relationship. SHAPE America provides rolling enrollment in Mentor Match to better serve members' needs and their timeframes

Please review the Protégé Guide